Pre-Order Software for Hospitality Venues
Creventa is pre-order software for hotels, restaurants, pubs, stadiums, golf clubs and event venues. Every guest chooses their food, drinks and allergies from a branded link before they arrive, Creventa chases anyone who has not ordered, and your kitchen gets accurate reports with no typing.
It handles events from 4 to 2,500+ guests, connects seamlessly with SevenRooms and OpenTable, works alongside the property systems you already use, and starts from £74 per venue per month, billed annually.
Used by The Wolseley Hospitality Group, Malmaison and Hotel du Vin, Derbyshire County Cricket Club, Tottington Manor and The Kingfisher
Pre-orders should not mean a spreadsheet
Most venues still collect pre-orders the same way: a form emailed to the organiser, a spreadsheet that comes back half complete, days of chasing, then re-typing everything for the kitchen. Allergies sit in an email thread rather than against a named guest. One change from the organiser and every printed report is out of date.
At busy times, especially Christmas, that process breaks. Creventa replaces it with one system that collects every choice from the guest directly and turns it into the reports your team needs. See how venues replace pre-order spreadsheets.
How pre-ordering works with Creventa
A booking lands
A party books direct, buys tickets, or comes in through your reservation or property system. Creventa starts the pre-order process automatically.
Guests order for themselves
Each guest gets a branded link or QR code to choose dishes, pre-order drinks and declare allergies. No app and no account.
Creventa does the chasing
Automatic reminders go out before your cut-off, so nobody on your team sends another follow-up email.
Reports build themselves
Chef reports, food pass, run sheets, place cards, table plans and drinks orders generate from live guest data.
Seamless with SevenRooms and OpenTable
Already taking bookings through SevenRooms or OpenTable? Creventa connects to both, so group bookings flow straight in and pre-orders start automatically. Nobody re-keys a booking, and nothing is missed.
SevenRooms integration
Tagged SevenRooms bookings come into Creventa automatically, and every guest gets their own pre-order link. Time or pause guest emails, get notified when menus change, and cancelled bookings are archived for you.
OpenTable integration
Choose which OpenTable bookings come across by party size, experience or date. Guest details come with them, experiences map to events, and cancelled bookings are archived for you.
Creventa also works alongside Opera PMS, RezLynx and Delphi, with payments through Stripe, Adyen, Planet Pay and FreedomPay. See all integrations.
Built for every type of venue
Hotels
Weddings, conferences, Christmas party nights and group bookings, with Opera PMS, RezLynx and Delphi working alongside.
Restaurants and restaurant groups
Large-party and private dining pre-orders, SevenRooms and OpenTable integrations, and one view across every site.
Pubs and Christmas party nights
Shared party nights, joiner tables and ticketed events, with pre-orders for every guest on every table.
Sports stadiums
Match-day hospitality and Christmas parties at scale, with place cards for every guest and accurate numbers for the kitchen.
Golf clubs
Society days, member dinners and tournament banquets, with choices and dietaries collected well before the day.
Wedding and event venues
Guest menu choices, dietaries and seating from one link sent by the couple, with no spreadsheet to reconcile.
Everything you need to run pre-orders
Guest self-service pre-orders
Choice menus, set menus, packages and add-ons. Guests submit their own choices, and hosts can order on behalf of guests who prefer not to.
Allergen tracking per guest
All 14 major allergens plus custom allergies, recorded against the named guest and kept separate from preferences. More on allergens.
Drinks pre-orders
Guests and table hosts order bottles and packages before arrival, so the bar preps to real demand.
Deposits and payments
Take deposits and pre-payments through Stripe, Adyen, Planet Pay or FreedomPay, with refunds handled in the platform.
Seating plans and place cards
Drag-and-drop table plans and personalised place cards that print with each guest’s choices and dietary flags.
One-click reports
Chef reports, food pass, front of house reports, guest lists, BEOs, function sheets and drinks orders with no manual entry.
Your brand, not ours
Every email, page and QR code carries your venue’s branding, from invitation to feedback.
Works with your systems
SevenRooms, OpenTable, Opera PMS, RezLynx and Delphi. See all integrations.
What venues get from pre-ordering
Of guests responded to Creventa pre-order invitations at Christmas 2025
Uplift in drinks pre-order spend reported by a Holiday Inn hotel
Less food waste reported by a global hotel chain from accurate numbers
Saved on every event by not chasing and re-typing orders
Over 2 million festive meals were ordered through Creventa at Christmas 2025. Figures vary by venue and event.
Pre-order software pricing
Plans start from £74 per venue per month, billed annually. Restaurants most often choose Creventa Select at £129, hotels choose Creventa Suite at £299, golf clubs choose Championship at £149 and stadiums choose Arena at £299. Every plan includes onboarding, training and support. See full pricing.
Already using pre-order software, or still on spreadsheets? Most venues are live within a week, and we bring your existing bookings and menus across. See how switching works.
Pre-order software FAQs
What is pre-order software?
Pre-order software collects food and drink choices from guests before an event or booking. Each guest receives a link to choose their dishes, pre-order drinks and declare allergies, and the venue receives kitchen-ready reports with no manual data entry.
Who uses Creventa for pre-orders?
Hotels, restaurants and restaurant groups, pubs, sports stadiums, golf clubs and wedding and event venues across the UK, including The Wolseley Hospitality Group, Malmaison and Hotel du Vin, Derbyshire County Cricket Club, Tottington Manor and The Kingfisher.
Do guests need to download an app or create an account?
No. Guests click a personalised link in a branded email or scan a QR code and order in a couple of minutes. Hosts can submit choices on a guest’s behalf, and the venue can enter details directly for anyone who cannot use the link.
How does Creventa handle allergies?
Every guest declares their own allergies against their name, covering all 14 major allergens plus custom allergies, with medical allergies kept separate from preferences. Declarations flag automatically on the chef report, food pass and place cards.
How much does pre-order software cost?
Creventa starts from £74 per venue per month, billed annually. Restaurants most often choose Select at £129, hotels Suite at £299, golf clubs Championship at £149 and stadiums Arena at £299.
Does Creventa integrate with SevenRooms and OpenTable?
Yes. Creventa connects seamlessly with both. Group bookings made in SevenRooms or OpenTable come into Creventa automatically with guest details, pre-order invitations go out without anyone re-keying the booking, and cancellations are archived automatically.
How long does it take to switch to Creventa?
Most venues are live within a week, some within hours. We bring over your existing menus, packages, settings and bookings, so you do not start with an empty system.
See pre-orders run themselves
Book a demo and we will walk through a real booking like yours, from the first invitation to the chef’s report.