Switch Pre-Order Software Before Next Christmas
If last season meant chasing guests, re-typing spreadsheets or worrying about allergies, now is the time to change. Most venues are live on Creventa within a week, with existing bookings and menus brought across, long before next season’s bookings start. If you take bookings through SevenRooms or OpenTable, Creventa connects seamlessly with both.
Creventa is pre-order software for hotels, restaurants, pubs, stadiums, golf clubs and event venues. At Christmas 2025, 99.2% of guests responded to Creventa pre-order invitations.
Trusted by The Wolseley Hospitality Group, Malmaison and Hotel du Vin, Derbyshire County Cricket Club and The Kingfisher
Does any of this sound familiar?
- Your team spent December chasing. Organisers sent half-complete forms, and staff spent hours emailing for missing choices.
- Orders were re-typed for the kitchen. Every change meant updating the spreadsheet, the chef sheet and the place cards by hand.
- Allergies lived in email threads. Nobody could say for certain which guest at which table had which allergy.
- Guests needed an app or a login. Response rates dropped, and the team took orders over the phone instead.
- Your current system could not cope with volume. Shared party nights, joiner tables and large banquets were managed outside it.
- Reports did not match the room. Kitchen numbers, seating and drinks orders were out of step on the night.
If two or more of these happened at your venue, you will see the difference straight away. Read about replacing pre-order spreadsheets or collecting allergens automatically.
Live in a week, nothing lost
Walkthrough
We look at how you run bookings and pre-orders today, including what went wrong last season.
We bring it across
Your menus, packages, settings, existing bookings and ticketed events move into Creventa. You do not start with an empty system.
Your brand goes on
Guest emails, order pages and QR codes carry your venue’s branding, ready for your next bookings.
Training and go-live
Your team is trained and supported. Most venues are live within a week, some within hours.
Seamless with SevenRooms and OpenTable
Switching does not mean changing how you take bookings. Keep SevenRooms or OpenTable for reservations, and Creventa picks up group bookings automatically and starts the pre-orders. Nobody re-keys a booking, and nothing is missed.
SevenRooms integration
Tagged SevenRooms bookings come into Creventa automatically, and every guest gets their own pre-order link. Time or pause guest emails, get notified when menus change, and cancelled bookings are archived for you.
OpenTable integration
Choose which OpenTable bookings come across by party size, experience or date. Guest details come with them, experiences map to events, and cancelled bookings are archived for you.
What your team gets back
Guests order for themselves
Every guest gets a branded link or QR code. No app, no account, and hosts can order for guests who prefer not to.
Creventa does the chasing
Three automatic reminders go out before your cut-off, so nobody sends another follow-up email.
Allergens against every name
All 14 major allergens plus custom allergies, recorded per guest and flagged on every report.
Reports with no typing
Chef reports, food pass, place cards, table plans and drinks orders generate from live guest data.
Deposits taken up front
Payments through Stripe, Adyen, Planet Pay or FreedomPay, so revenue is secured before the event.
Built for big nights
Shared party nights, joiner tables and banquets of 2,500+ guests, all in one system.
Why venues switch to Creventa
Guest response to pre-order invitations at Christmas 2025
Festive meals ordered through Creventa at Christmas 2025
Saved on every event by not chasing and re-typing
Typical time to go live, with bookings and menus brought across
When should you switch?
As early as you can after the busy season. Corporate and Christmas bookings start arriving in the spring and build through the summer, so switching in January or February means your team is confident with the system before the bookings that matter most.
For a step-by-step plan, read how to switch event pre-order software without losing bookings, compare pre-order software alternatives, or see how Creventa pre-order software works and pricing.
Switching FAQs
How long does it take to switch pre-order software?
Most venues are live on Creventa within a week, some within hours. We bring over your existing menus, packages and settings and handle the heavy lifting, so your team is not left configuring everything from scratch.
What happens to our existing bookings?
They come with you. We move your current bookings, menus, ticketed events and everything you need to use Creventa on day one. Nothing is lost in the switch.
We currently use spreadsheets. Is it worth switching?
Yes. Spreadsheets break down at volume: chasing missing choices, re-typing orders for the kitchen and keeping allergies against the right guest. Creventa collects choices from guests directly and builds the reports automatically.
Our guests are not very tech-savvy. Will they cope?
Guests never log in. They click a personalised link or scan a QR code, and it takes a couple of minutes. Hosts can submit choices for their guests, and your team can enter orders for anyone who prefers to call.
Does Creventa work with our booking or property system?
Yes. Creventa connects seamlessly with SevenRooms and OpenTable, so group bookings come in automatically and pre-orders start without re-keying. It also works alongside Opera PMS, RezLynx and Delphi, with payments through Stripe, Adyen, Planet Pay and FreedomPay. See all integrations on the integrations page.
How much does it cost?
Plans start from £74 per venue per month, billed annually, and every plan includes onboarding, training and support.
Make next season the easy one
Book a demo and we will show you a booking like yours running in Creventa, from the first invitation to the chef’s report.