Creventa helps hospitality venues manage the full event journey, from new enquiries and proposals through to guest pre-orders, allergen tracking, seating plans, payments, ticketing, event reports and post-event feedback. It works before, during and after the event, from one white-label platform.
1. Capture and manage enquiries
New event enquiries are captured in one place, with statuses, follow-up reminders and clear visibility, so nothing slips through and response times stay fast.
2. Send proposals and confirm bookings
Turn enquiries into professional proposals and quotes, agree terms, and confirm the booking with payment schedules in place.
3. Collect guest pre-orders
Guests submit their food and drink choices online through a personalised, branded link, so the venue works to accurate numbers with no spreadsheets or email chains.
4. Track allergens and dietaries
Capture every guest’s allergies and dietary requirements, covering all 14 mandatory allergens plus custom needs, with a documented, FSA-compliant record.
5. Build seating plans
Arrange guests by table with drag-and-drop seating that links each guest to their choices and allergens, driving place cards and service reports.
6. Take deposits and payments
Collect deposits and payments through the platform, improving cash flow and reducing no-shows.
7. Sell tickets for seasonal and ticketed events
Sell tickets under your own brand for Christmas parties, shared joiner nights and other ticketed events, then collect pre-orders from every guest.
8. Generate kitchen, front-of-house and event reports
Every report is generated automatically from guest responses: chef’s report, food pass, front-of-house report, place cards, function sheet and guest list. No manual data entry.
9. Collect feedback and improve future events
After the event, gather guest and host feedback to measure satisfaction across food, drink, service and organisation, and use the insight to improve future events.
One platform, before, during and after the event
Because the whole journey lives in one system, teams can cover for each other, data stays accurate, and every stage connects to the next. Book a demo to see the full event journey in action.
Frequently asked questions
What does an end-to-end event journey look like?
Enquiry to proposal (CreventaFlow), confirmed booking into guest pre-orders, allergens and seating (Creventa core), guest-paid orders before arrival (Prinq), one-click kitchen and service reports on the day, then automatic feedback and repeat-guest insight afterwards.
Where do most venues lose time in the event lifecycle?
Between confirmation and event day: chasing guest choices, retyping spreadsheets into kitchen documents, and rebuilding reports after every change. That is the stretch Creventa automates completely, with 100% report accuracy because nothing is retyped.
Can we adopt part of the journey rather than all of it?
Yes. Many venues start with pre-orders and allergens, keep their existing sales systems (Creventa integrates with Opera, Delphi and Guestline), and add Flow, Prinq or ticketing when ready.
What results do venues see across the journey?
Typical reported outcomes: a 251% uplift in wet spend from drink pre-orders (a Holiday Inn hotel), around 20% less food waste (a global hotel chain), and event prep cut from hours to minutes, across events from 4 to 2,500+ guests.
Go deeper: CreventaFlow, pre-order management, Prinq, feedback and insights, how it all compares.