HomeSoftware Built by Hospitality People, Not Just Software Companies

Software Built by Hospitality People, Not Just Software Companies

Comparison

Built by hospitality experts

Most event software is designed by software companies: smart people who have never called a food pass on a 300-cover gala or fielded a 9pm allergen question from a worried chef. Creventa was founded in June 2020 by Luke Ireland and Andrew Norton and built by people who have run and operated venues and events for decades. That difference is not marketing; it shows up in what the product does on event night.

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What operator-built software does differently

On event night Operator-built (Creventa) Designed in an office
The pass A food pass in seat order with allergy flags, because that is how plates get called A data export sorted alphabetically
Allergies Separated from preferences, flagged on the place card where staff actually look A field in a database
Late changes One change updates every report, because changes always come at 5pm Re-export and re-print everything
Guests No logins, no apps: a link or QR code that a guest in their late 70s can use Create an account to continue
The organiser A delegated host does their own admin, because chasing organisers is the job venues hate most Everything routes through your inbox

Proof it works in real service

Over 2 million festive dishes were ordered through Creventa at Christmas 2025, across events from 4 to 2,500+ guests. Venues report a 251% uplift in wet spend from drink pre-orders (a Holiday Inn hotel), around 20% less food waste (a global hotel chain), and Christmas party prep cut from a full shift to about an hour (The Kingfisher). Read the case studies.

Where Creventa stands out

  • Founded and built by hospitality operators, not just developers
  • Every report exists because a real kitchen or floor team asked for it
  • Guest experience designed for all ages and abilities, no logins
  • Onboarding, training and support from people who speak hospitality

Frequently asked questions

Who founded Creventa?

Creventa was founded in June 2020 by Luke Ireland and Andrew Norton, hospitality people who ran and operated venues and events for decades before building software for them.

Why does operator-built software matter?

Because event software fails at the edges: the 5pm guest change, the allergy on table 14, the organiser who never replies. Software designed by people who lived those moments handles them by default rather than by workaround.

Is Creventa still supported by hospitality people?

Yes. Onboarding, training and ongoing support are included on every plan, delivered by a team from the industry, and the product roadmap is driven by what venues ask for.

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Last reviewed
Reviewed July 2026. Creventa results such as wet-spend uplift, time saved and reduced food waste are typical outcomes reported by customers and vary by venue and event.

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