Comparison
Creventa vs Delphi
This is the comparison hotel teams ask about most, and the honest answer is that it is not a versus at all. Delphi (Amadeus Sales and Event Management) and Creventa integrate and do different jobs. Delphi manages group sales from lead to confirmed booking: enquiry capture, proposals, contracts, space inventory and the BEO. Creventa starts where Delphi stops: once the booking is confirmed, it collects every guest’s menu choices, allergies, drink pre-orders and seating, and generates the event-day reports your kitchen and floor teams actually serve from.
What Delphi does
Delphi is the hospitality industry’s best-known sales and catering platform, built on Salesforce. It captures and routes enquiries, centralises account communication, automates follow-up, manages meeting space inventory, and generates proposals, contracts, BEOs and banquet checks. For hotel sales teams managing group business, it is the system of record up to confirmation.
What Delphi leaves open
A confirmed booking and a BEO still leave a large information gap: who exactly is attending, what each named guest will eat, which guests have allergies, where everyone sits, and what drinks each table wants. In most hotels that gap is filled by spreadsheets and Word templates emailed to the client, then manually retyped into kitchen sheets. That is slow, error-prone, and risky for allergen compliance.
What Creventa does after confirmation
Creventa sends each guest a personalised, hotel-branded email. Guests click through (no login, no app) or scan a QR code, choose their courses, declare allergies and dietary requirements, and pre-order drinks. The client gets delegated host access to manage their own guest list and drag and drop the seating plan. Your teams get chef reports, food pass sheets, front of house reports, guest lists, drinks orders and printable place cards, all generated automatically and updated live as details change.
Hotels report substantial results. Malmaison and Hotel du Vin describe Christmas as previously “unmanageable” without it. Venues see a 251% uplift in wet spend from drink pre-orders and around 20% less food waste, a result reported by a global hotel chain using Creventa, a result reported by a Holiday Inn hotel using Creventa.
Feature comparison
| Delphi (Amadeus) | Creventa | |
|---|---|---|
| Stage of the event lifecycle | Lead to confirmed booking and BEO | Confirmation to event day, plus post-event feedback |
| Enquiry and space management | Yes, core strength | Yes, via CreventaFlow |
| Proposals and contracts | Yes | No (not its job) |
| Guest-level pre-orders | No | Yes, guest self-service |
| Allergen record per named guest | No | Yes, documented, all 14 major allergens plus custom |
| Seating plans and place cards | Room layouts | Guest-level seating, auto-printed place cards |
| Kitchen and service reports | BEO and banquet checks | Chef report, food pass, run sheets, FOH report, live-updated |
| Integration | Integrates with Creventa | Integrates with Delphi and Opera |
This comparison is based on publicly available information about Delphi (Amadeus) as of July 2026 and is accurate to the best of our knowledge at the time of writing. We keep this page current, so if anything needs updating, please let us know.
The practical setup
Keep Delphi as your sales system of record. When a booking confirms, Creventa takes over guest communication and data collection, and the granular data flows into the reports your operations teams use on the day. Your sales team keeps its pipeline; your events and kitchen teams stop retyping spreadsheets; your allergen record becomes guest-submitted and documented.
Where Creventa stands out
- Guest pre-orders, allergens and dietaries captured against every named guest
- Drag-and-drop seating with printable, brand-styled place cards
- One-click chef reports, food pass, run sheets and function sheets with zero retyping
- Built by hospitality people who have run and operated venues for decades
Frequently asked questions
Does Creventa integrate with Delphi?
Yes. Delphi manages bookings through confirmation; Creventa picks up the granular guest data collection after confirmation. Creventa also integrates with Opera PMS.
Can Creventa replace Delphi?
No, and it does not try to. If you need group sales pipeline management on Salesforce, Delphi does that. Creventa replaces the spreadsheets, PDF menus and email chains that live between your BEO and your event. And if you would rather run enquiries, proposals and quotes in the same ecosystem, CreventaFlow covers the sales side too.
We already have BEOs in Delphi. Why add Creventa?
A BEO summarises the event; it does not carry 300 individual guest choices and allergy declarations. Creventa collects those directly from guests and turns them into kitchen-ready reports with zero manual typing and 100% accuracy, because no human retypes anything.
Sources and last reviewed
Competitor details on this page are based on each provider’s public website and marketing materials, last reviewed July 2026. If anything is out of date, let us know and we will correct it. Creventa results such as wet-spend uplift, time saved and reduced food waste are typical outcomes reported by customers and vary by venue and event.
Competitor details on this page are based on each provider's public website and marketing materials, last reviewed July 2026. If anything is out of date, let us know and we will correct it. Creventa results such as wet-spend uplift, time saved and reduced food waste are typical outcomes reported by customers and vary by venue and event.