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How to Collect Allergens Automatically

Automate allergen capture, ensure compliance, and protect your guests

Managing allergens is one of the most important responsibilities in hospitality, yet it's also one of the most time-consuming. Manual allergen collection often leads to errors, inconsistent record-keeping and last-minute stress for both the kitchen and events team. Creventa solves this by building allergen capture directly into the guest experience—automating the entire process from disclosure to reporting. Here's how allergen management works seamlessly inside Creventa.

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Allergen Capture Built Into the Menu Flow

When guests view their options and make their selections, they're prompted to declare dietary requirements, allergies or intolerances. This ensures that allergen information is captured at the exact moment choices are made, rather than relying on manual follow-ups or fragmented notes.

Because allergen prompts are part of the menu flow, guests can't skip or overlook them. This greatly reduces the risk of last-minute surprises or incomplete data.

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Guests Disclose Allergens Easily

Guests simply select their menu choices and then fill in the allergen section before submitting. They can disclose any allergies, whether legislated (e.g. UK FSA Food Standards Authority) or unique allergens. They can also outline specific dietary requirements (e.g. vegan, vegetarian, halal, kosher).

This method is more accurate than manual collection because:

Guests provide information firsthand
Nothing gets lost in emails or spreadsheets
Data is centralised and instantly stored against each guest

It's simple, clear and ensures venues stay compliant without added admin.

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Allergen Data Is Automatically Compiled

Once submissions come in, Creventa compiles allergen data automatically. There's no need to merge spreadsheets, re-enter data or cross-reference lists. All allergen details are linked to:

Individual guests
Their chosen dishes
Their assigned tables (if seating plans are enabled)

This automatically organised data helps chefs and event managers get a complete and reliable overview of dietary requirements.

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Chef Reports Update Instantly

As soon as guests submit or update their choices, Creventa updates all chef reports in real time. These reports include:

1 Dish breakdowns
2 Allergen summaries
3 Special requirements
4 Table-by-table service information

Chefs receive clear, structured allergen data with no manual processing. This reduces preparation errors, saves time and improves safety during service.

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Allergen Compliant Events

Meet FSA and other legislated standards automatically with every event.

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Save Hours Weekly

Eliminate manual allergen tracking and reduce admin time by up to 70%.

Zero Errors

Automated data capture ensures accurate allergen information every time.

Protect Your Guests & Your Business

Start automating allergen management and ensure Allergen Compliant Events today.

Get Started with Creventa