Creventa reviews: what hospitality teams say on G2
Every review below is quoted word for word from Creventa’s public listing on G2, the independent software review site. We show the complete review, including what each reviewer said could be better. Where we have replied on G2, our reply is shown underneath. Reviewers are event, sales and operations staff at hotels, restaurant groups, wedding venues and stadiums across the UK.
4.6 out of 5
From verified reviews on G2, as of 29 October 2026.
Ranked 8th of 178 products in G2’s Venue Management category and awarded the Users Love Us badge.
Amazing Automation, Fresh UI, and Instant Support
What they like best
The automation is amazing. Being able to load an event and have the task of adding names, food orders, and dietary requirements go straight to the booker makes things so much easier. I also like that the team is always updating the site, so the UI stays fresh and easy to follow. Support from the team is instant as well, which is a big plus.
What could be better
There’s nothing I don’t like. Every aspect of using the site is easy, and it consistently exceeds my expectations.
What it solves for them
It solved the constant admin of dealing with large dining events. Instead of hundreds of emails, the way the site performs makes it so it is all in one easy place.
Time-Saving Pre-Orders, But Hotels Need More Flexibility to Update Final Balances
What they like best
I appreciate that it makes our life easier as we step into the Christmas season, personally my favorite feature is how Creventa takes pre-orders and prompts people to pay their final balances so we are not constantly spending time chasing people. This allows us more time to do other tasks, so I find it very time efficient.
What could be better
I personally quite like Creventa, but if I could change one thing, it would be giving us, as a hotel, the ability to update the final balances for ticketed events ourselves. At the moment, if there are guests who are no longer attending ticketed events, we have to email [email protected]. I understand you can get really busy and may not always be able to reply quickly, so it would be helpful to allow the hotel more flexibility to make these updates directly in Creventa.
What it solves for them
Chasing guests for Ticketing/ Pre-orders & payments.
Reply from Luke Ireland, Creventa
Thanks for your kind words about Creventa, it is much appreciated.
Creventa is designed to help users deliver the quickest, most efficient service to guests. We pride ourselves on enabling venue staff to deliver the best service. The lost-deposit process is quite complicated, and feedback from venue leaders during the testing process was that our support desk should handle it.
Simple, Easy-to-Use Platform with all Reports in One Place
What they like best
Simple – easy to learn and use – all reports in one place
What could be better
Not much that I dislike about the platform. Maybe that it does not seem to remember me and I have to log on each day
What it solves for them
Christmas is our main focus with the platform. It saves so much time especially creating table plans and place cards
Easy, Simple, and User-Friendly for Hotels and Guests
What they like best
Ease of use and the simplicity of the system. It is so user friendly for us as a hotel and our customers
What could be better
Features are coming but previously it was adding Adult & Childrens menu to 1 event. When we did this it would mean that Adults could order from kids menu or visa versa and this is not good when there are different pricing points
What it solves for them
Creventa are always VERY responsive when you send emails to support – we have experienced some issues identifying payments and they always respond and resolve our issues very quickly
Reply from Luke Ireland, Creventa
Hi Bobbie,
Thanks for the great review.
We are going to be implementing separate Child Menus very shortly. We will be in touch when that feature is ready!
Creventa is a MUST for business development
What they like best
Creventa allows our business to communicate much more effectively with the F&B departments. It also saves us a lot of time when preparing for large events, making coordination smoother overall.
What could be better
I don’t dislike Crevents; my only challenge is that it can sometimes be hard to get guests to use it when they’re used to receiving details on paper or by email.
What it solves for them
Communication: it saves me so much time because it’s very detailed and clear.
Easy to Use, Centralised Info, and Helpful Support Team
What they like best
It’s really easy to use and brings all the information together in one place. I also like that it offers several different printing options to suit different departments. The team are extremely helpful as well.
What could be better
I haven’t seen anything bad about it yet. We have some limited features but the team are looking into it to improve, so really helpful
What it solves for them
It’s helping us keep all pre-orders in one place, and having the guest do the ordering in one system makes everything so much easier. We can also print name cards and function sheets all at once, which is streamlining the way we work and freeing up extra time for other jobs.
Easy Preorders, Fewer Errors
What they like best
I use Creventa to collect preorders for my hotel. It gives teams easy access to information and menus so they can place preorders, and it reduces errors compared with handling orders manually in a spreadsheet. I find it clear and easy to use. Guests can note their allergies and dietary requirements, and it works as an effective go-between for the hotel and the client. The new features are working effectively and are clearly laid out, and the system for adding larger orders at once is very useful.
What could be better
Sometimes I feel like Creventa isn’t as easy to use for some of our older clients, so we still end up manually adding in their preorders.
What it solves for them
I use Creventa to give teams easy access to information and menus so they can make preorders. It reduces errors compared with doing preorders manually in a spreadsheet.
Makes Event Details Easy to Collect and Keep in One Place
What they like best
I really like how it makes it so simple to collect and keep all the event details together in one place.
What could be better
When I’m creating floor plans, the layout shifts when I hit save, and it doesn’t save properly.
What it solves for them
It’s really helpful to have all allergen information and dietary requirements gathered together in one place, so it’s easy to check everything at a glance.
Effortless Multi-Guest Ordering and Clear “Who’s Yet to Order” Visibility
What they like best
The ability to enter multiple guests orders at once We can now see ‘who is yet to order’ much easier
What could be better
Entering a new menu – can sometimes be confusing (differentiating between shared/ set menu)
What it solves for them
Being able to see name of guests that still need to order. Adding the tab at the top has been useful and a time saver!
Provisional Orders and Auto-Emails Make Event Dietary Tracking Effortless
What they like best
Working in Events Coordination, I find the provisional order shortcut incredibly easy to track the dietaries and to manage this for all events rather than individually. The automatic emails sent for large events to chase pre-orders also helps manage my workload. Customer support are always quick to help with any issues or glitches.
What could be better
Some of our guests do report to find the process of using Opera to add their guests too difficult especially the older guests.
What it solves for them
Creventa makes the pre-ordering process much easier and eases the responsibility of dietaries/allergy input to the guest rather than coordinator.
User-Friendly Tool That Simplifies Menu Choices and Allergy Collection
What they like best
That it takes a lot of the admin work out of collecting menu choices/allergies for me and my clients and that its very user friendly
What could be better
Sometimes there are missing reports or functions that would make life easier, but the creventa team are always willing to develop and add on tools/features to improve the service
What it solves for them
It saves me manually having to chase people for missing menu choices or dietary requirements as the system does all of the chasing itself
Great features but poor execution
What they like best
The place cards are great. I like the feature of guests being able to pre order their meals and we get allergy alerts
What could be better
Not being able to merge guests together prior to pre ordering and paying. The only reason we need to merge them is to be able to pre order together. It also feels like there are a lot of bug fixes and loads of errors and when we ask it the team just says it’s another error they are working on.
What it solves for them
Pre orders, place cards, table plans saves us doing it manually
Reply from Luke Ireland, Creventa
Thanks for taking the time to feedback
"Not being able to merge guests together prior to pre-ordering and paying."
Merging guests before pre-ordering is definitely possible. If it relates to ticketing, then all the tickets must be paid for when doing this. I would recommend booking a call via [email protected] to go through this.
Thanks again
Luke
Effortless Wedding Admin with an Intuitive Seating Plan
What they like best
I use Creventa for wedding bookings, including pre-orders and table plans. It easily collates all our wedding admin, and I like how user-friendly it is. I really like the drop-in training sessions and the seating plan, which is so easy for our couples to use. Setup was very easy, especially with the training sessions. We didn’t have a proper system in place before, so it’s been a game changer.
What could be better
I haven’t come across anything so far!
What it solves for them
Creventa easily collates all my wedding admin.
Easy to Use, with Outstanding Support from Creventa.
What they like best
Ease of using, support from Creventa is the best and if you need changes always willing to support and amend their system to make it easier for clients to use
What could be better
The system is user friendly so there are no dislikes at current time
What it solves for them
Easier for delegates to order food, can allocate to tables easily and create table plan, collates diets, prints place cards, can do online ordering. List is endless
Creventa review
What they like best
Collates all food orders and makes everything easier for floor staff and the chefs
What could be better
there used to be a suggested/auto fill function when inputting names/emails but now there isnt
What it solves for them
It is helping us print name cards, food reports and keeping everything in one place
Creventa Makes Guest Info Collection Simple and Seamless
What they like best
Creventa is easy to access and straightforward to use. It makes it simple for guests to enter their information, and it helps me collect the details I need to deliver the service.
What could be better
I find the login feature a bit frustrating at times, even though I understand it’s there for security and data protection.
What it solves for them
It reduces the need to gather information manually, saves time on typing, and helps prevent mistakes when recording guests’ dinner choices.
Saves Our Admin Team Time—and Guests Love It
What they like best
The time it saves the admin team and the guests love it
What could be better
Only when it breaks or the customer is struggling
What it solves for them
Mainly time, and with Chefs dietary
Guest Self-Service Pre-Orders Make Ordering Easy
What they like best
Pre-orders to be done by guests themselves
What could be better
asking for Log in code every single time
What it solves for them
Pre-orders and adding new menus, reports for chef and Operation team
Simple, User friendly and all in one place
What they like best
Collating orders in one place is simple, and you don’t have to keep chasing guests for order updates because it reminds them for you. It’s very user-friendly. Place cards, seating plans, and orders are all in one system, and it’s brilliant.
What could be better
Having to go through the log-in process every time is a bit frustrating, and the latest layout update is taking some getting used to.
What it solves for them
it is reducing the time taken to manage guest orders meaning i can focus on other things
Creventa Saves Time with Effortless Automated Guest Emails
What they like best
It saves me time by automatically sending emails to guests. It’s easy to use, and my clients are keen to use its features for their events.
What could be better
I haven’t found anything I don’t like about Creventa so far.
What it solves for them
Creventa has helped my team several times recently. Whenever we’ve run into a challenging situation uploading information from clients, they’ve come to our rescue and responded quickly, helping us stay on track and meet our deadlines.
A Game-Changer for Managing Our Events
What they like best
I like the fact that it has changed the way we manage our events, it really is a game changer.
What could be better
There is nothing that sticks out, I don’t really have any negatives.
What it solves for them
It is saving us what was hours of time formatting and arranging pre orders, this has freed up hours of valuable time.
Finn Bardgett Review – Hotel du Vin Bristol City Centre Events
What they like best
I like how clearly laid out Creventa is. The menus are easy to add and work well, and it provides a useful process between the hotel and the client. It’s very easy to use, with a well-set-up database that’s easily adaptable for each hotel. The new updates are working well, too.
What could be better
Sometimes I find it difficult to create new menus and sometimes the link is not received by a host
What it solves for them
I use Creventa to make preorder collection clear and streamlined.
Reply from Luke Ireland, Creventa
HI Finn,
Thanks for your review.
Have you used our new AI menu importer function? Contact [email protected] to get a demo.
Easy Allergen Management That Empowers Guests
What they like best
So easy to manage and puts the responsibility of allergen management to the guest.
What could be better
No manual links can be sent out / added to wedding websites as lots of people like to do this.
What it solves for them
Allergen management and easy pre-ordering
Streamlines Christmas Party Orders with Clear Reports
What they like best
I think everything about Creventa is amazing. It makes the process much quicker and more organized from both a sales and operational perspective. The reports are clear and simple to read, and I like the pre-generated name cards because they save a lot of time. The initial setup was very easy.
What could be better
I find menu uploading a little fiddly.
What it solves for them
Creventa makes our Christmas party order process much quicker and more organized, from both a sales and operational perspective.
Quick, Efficient Fixes—But Some Issues Still Lack Clear Answers
What they like best
The team are also quick and efficient when fixing problems
What could be better
Encountered a few issues and have been told that the team dont know why its happened, doesn’t fill me with confidence at times
What it solves for them
Payment, collecting pre orders
The only solution for trouble free event planning and execution.
What they like best
The workflow that allows our team to create the event, our guests to add their menu requirements and dietary preferences, our teams ability to respond to dietary preferences in a clear and verifiable way that then is communicated to all corners of our business to allow successful execution. Provides a great guest journey Provides a great experience What more do you need Support teams respond to our feedback Simple to follow and understand for both our events team and our front of house team.
What could be better
It overlaps with some of our existing software, so we had to decide which data is stored where. – Fortunately there is some useful API integration that removes double entry of information.
What it solves for them
Human error -Both in terms of guest organisers not checking about dietary preferences and last minute changes allowing our own team to update one report and not the other. There is a single point of data for every guest that is used for all reports.
Exceptional Experience with Creventa!
What they like best
This is a product that truly saves time and boosts efficiency. Over the time we’ve worked together, I’ve seen how much their solution has evolved — constantly improving based on our needs and feedback. Their problem-solving mindset stands out; whenever a challenge arises, Andrew, Luke and Claire approach with determination to find the best possible solution.
What could be better
Honestly, there’s nothing to dislike about Creventa!
What it solves for them
Creventa is solving the challenge of inefficiency and complexity in creating placecards, collecting preorders and arranging seating plans. The product simplifies these tasks, saving us significant time and reduces errors.
Easy to use
What they like best
Easy to use Quick to use Like that it sends out to customers to input their own orders
What could be better
Still some things that need improving to make it more efficient
What it solves for them
Allows us to quickly collect guest pre orders
Reviews are collected and verified by G2. Creventa does not edit review text. Reviewer names are shown as they appear on G2; where a reviewer chose to stay anonymous, G2 verifies their employment and shows their industry instead. This page is updated as new reviews are published.
See for yourself how venues run pre-orders, allergens, seating and payments in one place.