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How to Send Automated Pre-Order Reminders

Stop chasing guests manually and automatically achieve the information you need 99.3% of the time

Chasing guests for their pre-order submissions is one of the most time-consuming and frustrating parts of event preparation. Deadlines slip, organisers become stressed, and kitchen preparation gets delayed. Creventa eliminates this manual work entirely with an automated reminder system designed specifically for hospitality events. Here's how reminders work and how to use them effectively.

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Email Reminder Scheduling

Creventa sends custom reminders scheduled for best results based on your deadlines.

We take care of…

✓ The exact dates or intervals are pre-set based on many millions of guest interactions (7, 2 days before, 24 hours before)

✓ Whether organisers and guests both receive notifications

✓ Scheduling reminders, ensuring that guests are given plenty of notice without your team having to keep track of dates manually

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Automatic Emails and Messages

Creventa takes care of the entire reminder process automatically. Guests receive professional, branded reminder emails prompting them to complete their pre-orders.

📧 These reminders include:

A personalised greeting

The event name and date

The final deadline

A direct link to complete their pre-order

Because the reminders are automated, you don't have to write individual emails or check who has or hasn't responded. Creventa can also notify the event organiser or host, keeping them informed without requiring any follow-up from your team.

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Increase Completion Rates Without Extra Work

Venues typically see a significant increase in pre-order completion rates when automated reminders are active. Guests often forget, overlook the initial message, or simply run out of time—reminders solve this immediately.

With Creventa:

✓ Fewer guests miss the deadline

✓ Organisers are more confident

✓ Hosts experience a better customer experience

✓ Chefs receive final numbers earlier

✓ You avoid last-minute menu changes

6-30 hours

Save between 6 and 30 hours per event with Creventas' automated systems achieving 99.3% of the data you need automatically

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No More Manual Chasing

Creventa's reminder system is designed to eliminate guest chasing entirely. Instead of phoning organisers, sending multiple emails or checking spreadsheets, your team can simply:

1 Enable reminders

2 Trust the scheduling

3 Watch the orders roll in

The system handles the follow-up while you focus on running the event.

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Set & Forget

Configure once and let automation handle all guest communications.

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Higher Response Rates

Achieve 99.3%+ completion rates with strategic automated reminders.

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Save Hours Weekly

Eliminate manual chasing and reclaim your time for what matters.

Stop Chasing Guests, Start Automating

Let Creventa handle reminders while you focus on delivering amazing events.

Get Started with Creventa