Integration
Tripleseat and Creventa: Guest Pre-Orders for Events
Creventa works alongside Tripleseat. Tripleseat wins and books the event, and Creventa then handles guest pre-orders, allergens, seating, payments and automatic event reports.
Talk to us about this integration
Creventa picks up where your event sales system hands over. Your team keeps using Tripleseat to win and contract the booking, and Creventa collects the guest names, menu choices, allergies and seating that follow.
Tripleseat and Creventa together
Tripleseat is strong for event sales, proposals and CRM. Once an event is booked, Creventa collects guest-level pre-orders and allergens through a branded link and generates the reports the kitchen and floor teams need on the day.
What Creventa adds
- Guest self-service food and drink pre-orders
- Allergen and dietary capture for all 14 allergens plus custom needs
- Seating plans linked to guest choices
- Automatic event-day reports
Frequently asked questions
Where the handover happens
Event sales systems are built to take an enquiry through to a signed contract. That is a different job from the one that starts the moment the booking is confirmed, when you still need to know who is coming, what each of them is eating, what they cannot eat and where they are sitting. Creventa handles that second job, so neither system is asked to do work it was not designed for.
What Creventa adds after the booking
The organiser gets a link to share with their guests. Each guest chooses their own courses and drinks and declares their own allergies and dietary requirements. From those responses Creventa builds the chef report, the food pass, the seating plan and the place cards, with all 14 UK declarable allergens recorded against the named guest who declared them. Nothing is retyped and nothing is relayed second hand.
What your team keeps doing in Tripleseat
Everything you do there today. The enquiry pipeline, the proposal, the contract and the commercial detail stay where they are. Creventa does not ask your sales team to change how they sell, and it does not duplicate the booking record.
Who this suits
Venues that are happy with their event sales process but are still collecting guest detail by email and spreadsheet in the final fortnight before every event. That is usually where the admin hours and the allergen risk sit, and it is the part Creventa removes.
Does Creventa replace Tripleseat?
No. Tripleseat handles event sales; Creventa handles guest pre-orders, allergens and reporting alongside it.
Do we have to stop using our event sales system?
No. Creventa is designed to sit alongside it. Your team keeps winning and contracting bookings where they do today.
Where does Creventa take over?
At confirmation. Once the booking is agreed, Creventa handles guest pre-orders, allergens and dietaries, seating, place cards and the reports the kitchen and floor team need.
Is the guest detail duplicated in both systems?
No. The guest level detail lives in Creventa, which is where the reports are generated from. The booking and commercial record stays in your sales system.