Alternatives
Looking for an alternative way to track allergens at events?
Allergen tracking is the part of event management where “mostly works” is not good enough. Whether your current method is a spreadsheet column, an email thread or a bolt-on module, here is what a safe alternative looks like.
Creventa is the event allergen tracking platform trusted by leading premium UK hospitality brands, recording every declaration against a named guest with a documented audit trail, across events from 4 to 2,500+ guests.
Why venues go looking
Allergies are second-hand. The safest source is the guest. Each guest should declare their own allergies against their own name, not have them transcribed from a phone call.
Notes do not reach the kitchen. A declaration should flag automatically on the chef report, food pass and place card, everywhere staff actually look during service.
No audit trail. If something goes wrong, an email thread is a poor defence. You need timestamped, guest-submitted records.
What to look for instead
- Guest self-declaration against named guests
- All 14 major allergens plus custom allergies
- Medical allergies separated from dietary preferences
- Automatic flags on chef report, food pass and place cards
- Timestamped, documented audit trail
- Live updates when declarations arrive late
Run a fair evaluation
Score any option, including ours, with the venue evaluation scorecard, compare the four routes in the comparison hub, and read the full guide to allergen tracking for events. If you are mid-contract, start with the renewal questions.
Frequently asked questions
What is the best way to collect guest allergies for an event?
Directly from each guest, in writing, against their name, through a branded link with automatic reminders. Self-declaration removes transcription errors and the awkwardness of collecting medical information through a third party.
Which allergens do venues legally need to track?
The 14 major recognised allergens, including nuts, peanuts, milk, eggs, fish, crustaceans, molluscs, gluten, soya, sesame, celery, mustard, lupin and sulphites, plus any custom allergy a guest declares.
How do allergies get to the kitchen on the night?
Automatically: flagged on the chef report by dish, on the food pass in seat order, and on the guest’s place card, so front of house and the pass see the same warning without anyone re-copying it.
What is the difference between an allergy and a dietary requirement?
An allergy is medically significant and can be life-threatening; a dietary requirement is a preference or belief-based need like vegan or halal. Good systems record and flag them separately because kitchens treat them differently.
What happens when a guest declares an allergy at the last minute?
Every report should update instantly. In Creventa, a declaration two days before the event is flagged everywhere immediately, with no human copying anything.
Can a spreadsheet be a compliant allergen record?
It is a record, but a weak one: second-hand, unsynchronised and hard to defend. At Christmas 2025, 2.1% of festive guests through Creventa declared an allergy; at volume, that is thousands of records no spreadsheet should carry.
Last reviewed
Reviewed July 2026. Creventa results such as wet-spend uplift, time saved and reduced food waste are typical outcomes reported by customers and vary by venue and event.
Competitor details on this page are based on each provider's public website and marketing materials, last reviewed July 2026. If anything is out of date, let us know and we will correct it. Creventa results such as wet-spend uplift, time saved and reduced food waste are typical outcomes reported by customers and vary by venue and event.