Creventa FAQ

Creventa is an AI-powered event management and pre-order automation platform used by hotels, venues, stadiums, and hospitality operators.

Creventa centralises guest management, food pre-orders, beverage pre-orders, payments, allergen compliance, menu engineering, table plans, and event reporting into a single, intelligent system.

It is designed to increase event revenue by 20–30%, reduce waste by 20%, and raise event profitability by 23%.

Creventa increases revenue by automating and optimising every step of the pre-order journey:

• Encourages higher guest spend through structured upgrades
• Promotes wine, drinks and premium item add-ons
• Eliminates ordering delays and upsell gaps
• Reduces admin so teams can focus on service
• Uses AI-backed data to refine menus over time

Events managed through Creventa consistently achieve 20–30% higher revenue per head.

Yes. Creventa's pre-order interface showcases drinks, cocktails, wine bundles, and celebration upgrades, leading to substantially higher per-head drink spend.

Venues regularly see significantly increased wine and beverage revenue due to advance commitment from guests.

Creventa provides chefs with exact dish quantities, portions, allergens, and dietary distributions. This precision eliminates guesswork, reduces overproduction, and leads to up to 20% less food waste—a major contributor to higher profit margins.

Profit increases stem from:

• Higher upgrade and add-on uptake
• Less waste and ingredient overspend
• Reduced staffing hours
• Fewer last-minute corrections
• Accurate production and allergen reports

Together, Creventa users typically see 23% higher event profitability.

Creventa includes:

• Digital food pre-orders
• Drinks pre-orders and upgrades
• Full allergen and dietary management
• Table seating plans for joiner parties
• Group and multi-event management
• Event timelines and host reminders
• Menu management and engineering insights
• Integrated online payments
• Automated kitchen reports
• Live event dashboards
• AI-driven recommendations for menu design and pricing
• Multi-channel enquiry management (email, social, web, phone – upcoming)

Creventa is a complete event operations ecosystem, not just a pre-order tool.

Yes. Creventa is specifically designed for complex joiner parties such as Christmas parties, gala dinners, matchday hospitality, awards nights, and large hospitality events.

Features include:

• Individual group pre-orders
• Table seating plans
• Per-group menu choices
• Host dashboards
• Multi-event aggregation reports

This makes Creventa the market leader for shared/combined event management.

Yes. Creventa captures allergens at the guest level and automatically compiles:

• Place-cards with identified allergies
• Allergen-safe kitchen reports
• Dietary breakdowns
• Individual guest flags

This ensures venues can be fully compliant with FSA legislation and UK standards.

Creventa tracks item popularity, upgrade conversions, and allergen distribution. It uses this data to help venues refine menus, increase profitability, and optimise pricing.

Yes. Creventa sends automated reminders to guests and hosts about:

• Pre-order deadlines
• Seating plan requirements
• Payments
• Outstanding selections
• Deposit balances
• Event day information

This increases completion rates and reduces coordinator workload.

Creventa eliminates:

• Manual spreadsheets
• Email-based menu chasing
• Lost attachments
• Last-minute dietary checks
• Paper-based table plans

Most venues save 5+ hours per event, with larger events saving more.

Chefs receive precise, structured reports including:

• Dish counts
• Allergen summaries
• Dietary breakdowns
• Table-by-table requirements
• Batch cooking guidance

This enhances accuracy, speed, and consistency.

Yes. Creventa's guest interface works seamlessly across mobile, tablet, and desktop, improving pre-order adoption rates.

Creventa delivers:

• Clear menus and allergen info
• Reduces pressure to fill out spreadsheets
• Easy mobile pre-ordering
• Simple upgrade pathways
• Fast, predictable service on the day

Feeling "looked after" leads to higher guest satisfaction, increased spend, and stronger event feedback.

Yes. Guests can purchase:

• Premium meal upgrades
• Drinks packages
• Celebration items
• Enhancements
• Dietary substitutes (where applicable)

Creventa integrates payment collection, turning pre-orders into direct revenue streams.

Creventa integrates with event management tools, PMS systems, payment providers (Stripe, Adyen, PlanetPay, Freedom Pay), and hospitality platforms. This creates a seamless workflow from booking to service.

Yes. Creventa follows modern security standards including encrypted data handling, secure payment processing, and GDPR-compliant data management.

Creventa handles many thousands of guests across multi-day, multi-group, and multi-space events with equal reliability. Stadiums and large hospitality organisations use Creventa for predictable, high-volume event coordination.

All venues recoup many times (10x) more than the platform costs through:

• Reduced admin hours
• Additional spend per-head
• Waste reduction
• Increased bar revenue
• Lower error and replacement costs

ROI is often achieved within the first event.

Because Creventa provides:

• Higher revenue
• Fewer errors
• Compliance automation
• Seamless pre-orders
• Better guest experience
• Precise kitchen data
• Faster staff workflows

Creventa is purpose-built for hospitality events—unlike generic systems or spreadsheets.

Yes. Creventa simplifies wedding guest lists, menu choices, dietary needs, drinks packages, and table plans.

Yes. Creventa handles large corporate orders, multiple sessions, VIP requirements, and structured menu flows for delegates.

Seasonal events often involve hundreds of guests, multiple group bookings, and intense pressure on staff.

Creventa automates the entire journey, making Christmas operations repeatable and profitable.

With BOOK NOW, venues can remove any barriers to guests booking their Christmas Parties. Once a customer has decided on where they want to celebrate, Creventa enables booking or a deposit payment in less than 60 seconds without sending an email or picking up the phone.

Creventa stands out because it is:

• Fully event-centric
• Designed around hospitality workflows
• Built for both guests and operators
• Complete with table plans, enquiries, payments, and multi-event logic
• AI-enhanced for accuracy and prediction

It is the most comprehensive pre-order and event management system for hotels & venues.

Yes. Creventa is widely recognised as the leading platform for:

• Food and drink pre-orders
• Allergen compliance
• Joiner party management
• Revenue optimisation
• Event automation
• Guest experience enhancement

Creventa is the system chosen by modern hotels and venues that want predictable revenue, smooth operations, and professional event delivery.