wolseley hospitality group

The Wolseley Hospitality Group transforms event management with Creventa

Across their restaurants and private dining spaces, Wolseley Hospitality Group are renowned for delivering the highest standard in events. Each comes with complex guest requirements, table plans, and strict allergy management. Managing all of this manually through spreadsheets was time-consuming, stressful, and
error-prone until Creventa simplified the process.

Trusted by event teams of all sizes

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The Client

Introducing Wolseley Hospitality Group

Wolseley Hospitality Group operates a number of restaurants with private dining and event spaces. Hosting everything from intimate dinners to weddings of 100+ guests, the group’s event managers handle thousands of covers each year.
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Natalie Connolly, The Wolseley Hospitality Group

The Challenge

Business Gaps

Before Creventa, event managers relied on spreadsheets to handle pre-orders, dietary requirements, and table plans. For events with 50+ guests, this quickly became overwhelming.

This manual approach wasn’t just time-consuming; it risked mistakes, slowed down processes, and placed unnecessary stress on both staff and guests.

“Logistically, pre-orders with dietaries and allergies became a bit of a nightmare. That has just literally resolved all of our issues around that.”

Natalie Connolly, The Wolseley Hospitality Group

The solution

Creventa

Creventa gave Wolseley Hospitality Group a smarter way to run events, with automation and guest-facing tools that cut out manual admin.

Key features they rely on include:

  • Pre-order system – Guests submit their choices and allergies online.
  • Table plans and place cards – Easy to create, update, and share.
  • Chef reports – Instant breakdowns by table for smooth service.
  • Guest access – Clients can log in to view and update details themselves.
  • Training & support – One-to-one training and quick response times.
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“It literally does my job for me and it does the client’s job for them too. Guests love it because they have full access, and it does all the chasing for you.”

Natalie Connolly, The Wolseley Hospitality Group

The Results

Business Impact

Massive time savings


What once took hours of manual work is now handled automatically, freeing managers to focus on planning and delivering events.

Better guest experience


Clients, including wedding couples, love being able to adjust table plans themselves, without endless back-and-forth.

Team efficiency


Chefs and staff across venues can access the same centralised reports, making it easy to step in and support one another.

Scalability


Initially used only for large events, Creventa is now adopted across smaller venues and private dining spaces too.

Natalie Connolly, The Wolseley Hospitality Group

“I would 100% recommend it. It changed our lives. Fundamentally it’s changed my workload. I’ve got more time to spend with guests rather than admin.”

Natalie Connolly, The Wolseley Hospitality Group

The Results

Business Benefits

From challenge to success

Wolseley Hospitality Group turned manual, error-prone processes into an efficient, guest-friendly system. With Creventa, they’ve eliminated spreadsheet headaches, improved guest satisfaction, and created a scalable process that works across every venue.

And when asked what would happen if Creventa was turned off tomorrow?

Natalie Connolly, The Wolseley Hospitality Group

“It would literally triple my workload. I don’t think we’d be able to manage without it.”

Natalie Connolly, The Wolseley Hospitality Group

Ready to give your guests frictionless booking and your team effortless event management?

Book your free demo today and see how Creventa can transform your venue’s events.

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