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Tottington Manor transforms
event management with Creventa

Tottington Manor, a countryside boutique hotel, offers a wide range of events from weddings and conferences to family celebrations and fine dining. With an events team that operates seven days a week, managing the detailed requirements of each event was a challenge, especially when using spreadsheets. The introduction of Creventa streamlined their processes, saving time and reducing errors.

Trusted by event teams of all sizes

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The Client

Introducing Tottington Manor

Tottington Manor is a renowned boutique hotel set in the countryside, known for its picturesque settings and strong food and beverage offerings. The venue hosts a variety of events, including weddings, family celebrations, meetings, and conferences, with an events team dedicated to delivering exceptional experiences.
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The Challenge

Business Gaps

Before Creventa, Tottington Manor’s team relied heavily on Excel spreadsheets and manual processes. This led to frequent errors, especially when last-minute changes occurred, impacting the smooth execution of events. The team often had to double- and triple-check their work to ensure accuracy, resulting in time-consuming tasks and the risk of mistakes, particularly during high-pressure times.
“One change didn’t always update across all the reports, leading to mistakes during service. We wanted a system that could ensure all reports were automatically updated, even with last-minute changes.”

Steve Pomery, Tottington Manor

The solution

Creventa

Creventa’s all-in-one event management system provided Tottington Manor with a solution to handle all event details in one place, automating key tasks and reducing manual effort.

Key features they rely on include:

  • Dietary requirements: Guests can submit their dietary preferences directly, ensuring no mistakes are made and providing real-time updates to the kitchen.
  • Event reports: The system generates consistent, accurate reports for all departments, from front-of-house to kitchen staff.
  • Seamless guest experience: Creventa allows guests to upload their preferences, reducing the need for manual intervention.
  • Pre-ordering system: Ensures that all guest orders are captured correctly and communicated to the kitchen without error.
  • Function sheets: Automatically generate function sheets that match the venue’s layout, reducing the need for manual adjustments.
the solution creventa

“For a wedding of 70-80 people, what once took several hours now only takes 30 minutes. We manage 50 weddings and 700 other events a year, so the time saved really adds value.”

Steve Pomery, Tottington Manor

The Results

Business Impact

Significant time savings and smoother operations
With Creventa, Tottington Manor has saved countless hours of administrative work. What used to take several hours to prepare—especially for larger events like weddings—is now done in just a fraction of the time.

Improved guest experience and efficiency 
Creventa’s ability to handle dietary requirements and pre-orders has significantly improved guest satisfaction. With the system’s automated process, guests feel confident that their needs will be met, and the venue can ensure full compliance with dietary and allergen regulations.

Steve Pomery, Tottington Manor

The Results

Business Benefits

From challenge to success
 Creventa has enabled Tottington Manor to operate more efficiently, delivering smooth and seamless events while improving both internal team collaboration and guest satisfaction.

Steve Pomery, Tottington Manor

“Without it, life would be much harder. Our team would be constantly distracted, mistakes would happen, and guest satisfaction would suffer. Our review ratings would drop, impacting our business.”

Steve Pomery, Tottington Manor

Ready to streamline your event planning?

Improve accuracy, save time, and deliver a flawless guest experience with Creventa.

Book a free demo today and see how Creventa can transform your venue’s event management.

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