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The Kingfisher simplify event management with Creventa

The Kingfisher venues, known for hosting weddings, large events, and restaurant bookings, faced the challenge of managing complex event details manually. From tracking guest pre-orders to creating seating plans, the administrative burden was overwhelming. With the introduction of Creventa, the team was able to streamline the entire process, saving time and improving accuracy.

Trusted by event teams of all sizes

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The Client

Introducing
The Kingfisher

The Kingfisher offer two distinctive spaces—the Tithe Barn for weddings and Kingfisher for pub and hotel events. The venue caters to a wide variety of events, including weddings, corporate functions, and large-scale bookings. The team needed an efficient solution to manage the guest details, pre-orders, and seating plans, which were previously handled manually.
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The Challenge

Business Gaps

Before using Creventa, the team relied on Excel spreadsheets and name cards to track guest information. This led to a time-consuming process of constantly cross-checking and confirming details.

“Excel spreadsheets, name cards, and triple-checking work made everything much harder. Now, with Creventa, guests upload everything themselves, saving us time and reducing errors.”

Miaya Ram, The Kingfisher

The solution

Creventa

Creventa’s all-in-one platform allowed Kingfisher to automate guest pre-orders, seating arrangements, and function sheet generation.

Key features they rely on include:

  • Pre-ordering system: Guests submit their choices easily, reducing manual input.
  • Automated name cards: The system automatically prints name cards, removing the hassle of creating them manually.
  • Function sheet integration: The system generates function sheets with food orders and layout, aligning with the venue’s standard processes.
  • Reminders and follow-ups: Automated reminders help keep everything on track without needing constant oversight.
  • Support and training: Creventa provided online training and responsive support to ensure the system was adopted smoothly.
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“Christmas parties, which used to take an entire shift, now only take an hour thanks to Creventa.”

Miaya Ram, The Kingfisher

The Results

Business Impact

Significant time savings and smoother operations
Before Creventa, the team would spend hours organising pre-orders and setting up events. Now, what once took a full shift is completed in just a few hours.

Improved guest experience and efficiency
Creventa’s user-friendly platform has made event planning easier for both staff and guests. The pre-ordering and seating processes are smoother, providing a better experience for all involved.

Miaya Ram, The Kingfisher

The Results

Business Benefits

From challenge to success
Creventa transformed the operations at Malmaison and Hotel du Vin, making event management smoother, faster, and more efficient. The team now delivers events with enhanced consistency, reducing the risk of errors and improving overall guest satisfaction.

Miaya Ram, The Kingfisher

“The system has made weddings, in particular, easier for our clients. They can upload everything themselves, and we don’t have to chase them for details.”

Miaya Ram, The Kingfisher

Ready to simplify your event planning?

Say goodbye to spreadsheets and manual errors. Let Creventa help you streamline your events and enhance your guest experience.

Book a free demo today and discover how Creventa can transform your venue’s event management.

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